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I was laid off by Google, then asked to come back. I gave up a 6-figure salary and unvested stock to bet on my startup.
This as-told-to essay is based on a conversation with Rob Waters, a former Google employee who was laid off last November. The 42-year-old cofounded Kanawai AI and lives in San Francisco. The following has been edited for length and clarity. In November 2025, I was on a flight to Los Angeles to…
The customer isn’t always right. At least according to Lufthansa’s viral complaint clapback.
Does the customer always have to be right? Germany’s national airline has apologized after its snarky reply went viral this week, raising important points about customer relations and brand strategy. After an X user accused Lufthansa of ignoring their messages about a payment issue, the airline…
I’m 72 and don’t want to move to a retirement home. So I built a tiny home in my yard for a future live-in caretaker.
This as-told-to essay is based on a conversation with Kathie Schwartz, 72, who built a tiny home in her California backyard. The conversation has been edited for length and clarity. I wanted to get ahead of planning for old age. My husband and I are in our 70s and in very good health, but we’ve
OpenAI reveals the AI-era workplace skills that matter most
OpenAI recently published one of the clearest signals yet about which workplace skills may become most valuable in the AI era. In a report on how its researchers use AI, the company shared data showing which tasks are being absorbed by AI and which still rely on people. The biggest automation gains…
I paid for a $900 Michelin-star dinner with my son. The price tag was worth it to show him the life he can achieve.
My first child was born a few days after I turned 19. Looking into his eyes as I held him, I told myself I wanted to give him a better life than I had. I was a homeless teenager, and I had to raise myself. I had to figure everything out and start my adult
I quit the corporate job that asked me to do the work of 3 to become an indie game developer who travels the world
This as-told-to essay is based on a conversation with Kelsey Fiegle, an independent game developer behind Vortella’s Dress Up. She developed the game with her husband, Wes Thorburn. Their games are available on the browser gaming platform Poki. The essay has been edited for length and clarity. I…
Got a scratchy throat and runny nose? BI’s health team shared their tips for staying healthy.
Are you sick too? “Anyone else not feeling well?” That was a Monday morning text from one of my closest friends after we had spent a weekend with our crew to close out the summer. And you know what? Yup, we were all feeling a little tickle in our throats. It didn’t stop there; I
I’m approaching 40 with no real retirement plan. My wife and I have accepted that I’ll just keep working.
I turn 40 in a few months. Every year around my birthday, my wife and I have the same conversation. We make coffee, the kids disappear into a screen for an hour, and we pull up the numbers. Between our day jobs and my freelance writing side hustle, we earn enough to pay our mortgage,
A serial side hustler with 10 income streams shares her most lucrative venture
Lucy Zheng has a full-time job as a senior corporate counsel at a tech company, but it’s only one piece of her family’s income. The San Francisco mother of three’s household has 10 income streams, including her W-2 pay, her husband’s business, out-of-state rental properties, options trading…
Inflation is kicking off a discount arms race between grocery stores
It looks like inflation is coming back from the dead, just in time for spooky season. The conflict in Iran and other complications are driving up energy and transportation costs, and that’s taking a toll on already-stretched household budgets. But recent food price increases aren’t yet showing up…