borrowers
Jessica Salmi waited nearly an hour on hold before her call was disconnected. Jason Marques’ servicer can’t say if his next student-loan payment will be $100 or $633. Robin Binkley is struggling to find out which repayment plan she qualifies for.As millions of borrowers navigate President Donald Trump’s sweeping student-loan…
After raising her kids, KeliAnne Piscopo wanted a stable career and a steady income. She thought going to school in her 40s was the solution.So in 2014, she took out nearly $54,000 in student loans from the online school Post University to get her bachelor’s degree in human services. After…
Private companies penalized for their student-loan collection tactics may be making a comeback.As President Donald Trump transfers federal student loans from the Department of Education to the Treasury Department, defaulted borrowers will be routed through the Treasury’s “Cross-Servicing program,” which uses private contractors to collect federal debts. Two agencies in…
Student-loan borrowers, get ready: big changes are coming.For nearly a year, President Donald Trump’s Department of Education has been preparing to implement the sweeping student-loan changes signed into law in the administration’s ” big beautiful” spending legislation.After negotiation, public comment, and ongoing litigation, those changes will take effect on July…
