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The CEO who leads one handwritten note at a time

At least once a year, Twilio CEO Khozema Shipchandler’s right hand cramps up from a few hours of writing. He’s not signing copies of a book.The pain, instead, comes from penning personalized notes to every member of the technology company’s 80-plus-person leadership team ahead of their annual retreat.”After every 10,…

8 of the best foods I ate at the US Open — and 3 I’d skip next time

Dobel Tequila Club tacos chilorio.Erin McDowell/Business InsiderThe US Open is known for its world-class tennis, people-watching, and, of course, its food.I recently ate my way through nearly everything on offer at the US Open’s Food Village.Some dishes stood out to me, but others aren’t worth the lines and hefty price…