delivery

How AI could help make your furniture delivery headaches go away

After weeks of waiting, your dream couch finally arrives at your home, only for you to miss the delivery window. There was no update on when the couch would arrive, and customer service says they can’t see where your large, expensive purchase is or when a redelivery attempt might be…

Delivery robot startup Robot.com is betting its next act on workplace humanoids

Delivery robot startup Robot.com is expanding into workplace humanoids, targeting industrial, food services, and logistics customers with a new robot designed to complete repetitive tasks.The San Francisco-based startup, formerly known as Kiwibot, told Business Insider it will launch R-noid, a humanoid robot on wheels that can package orders, load and…

Delivery drivers say more customers are asking: Did you actually get my tip?

Some people placing food or grocery delivery orders are asking their drivers: Did you get my tip?Delivery services from DoorDash to Walmart Spark often ask customers at checkout whether they want to add a tip for the worker delivering their order. High-profile recent settlements have drawn customer attention to the…