Starbucks

Pulse check: 6 months of Brian Niccol’s ‘Back to Starbucks’ plan

Starbucks CEO Brian Niccol is trying to turn the brand around.Challenges include fixing long wait times and issues with the mobile ordering system.Retail and marketing experts say his moves are a step in the right direction.When Brian Niccol stepped into the top job at Starbucks in September, he had a…

Starbucks is removing these 13 menu items from its menu next week

Starbucks announced on Monday it would be laying off 1,100 corporate employees.The coffee chain also said it would be removing 13 menu items on March 4.Among the menu items disappearing are nine of the chain’s Frappuccino drinks.Starbucks is shaking up its menu, trimming down offerings as part of a wave…

All the changes coming to Starbucks this year

Starbucks is in the middle of a turnaround effort.The coffee chain is making changes, including some later this month, aimed at improving sales.Here are the biggest shifts, from more free refills to the end of Starbucks’ open-door policy.Starbucks is starting off 2025 with some big changes.Former Chipotle CEO Brian Niccol…

Ransomware attack leaves Starbucks using pens and paper to track employee hours

Starbucks’ payment and scheduling system has been hit with a ransomware attack.The coffee company issued guidance for workers about how to handle pay disruptions caused by the outage.The outage at Blue Yonder, which makes the software, also impacted grocery stores and Fortune 500 firms.The software company behind Starbucks’ payment and…