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Yes, Costco’s CEO really does respond to members’ emails — I tried it

Finance March 1, 2026

Costco’s culture of attention to detail is one of the wholesale club’s keys to success.That extends to the very top, with CEO Ron Vachris taking time out of his day to deal with what must be a warehouse-sized email inbox.”I do read my email and respond to the majority,” Vachris…

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Yes, Costco’s CEO really does respond to members’ emails — I tried it

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