holds

Tim Huelskamp is cofounder and CEO of the news and knowledge platform 1440. The entire company holds a dedicated week each quarter where they cancel most meetings and take time to think about ways to improve the business. This story has been edited for length and clarity.We did our first…

This as-told-to essay is based on a conversation with Anja Holthoff, a ride-hailing driver in Atlanta. Business Insider verified Holthoff’s earnings through screenshots she provided of her payments. The interview has been edited for length and clarity.Ten years ago this month, I lost my corporate job.I was in customer service.…