CVS

By Amina Niasse and Sriparna Roy (Reuters) -CVS Health on Wednesday named Steve Nelson, a former UnitedHealth (NYSE:) insurance head, to run its Aetna business, where rising medical costs in the third quarter caused the company to preannounce an earnings miss last month. The company last month also replaced CEO…

(Reuters) – CVS Health (NYSE:) CEO Karen Lynch is stepping down after nearly four years at the helm, as the healthcare conglomerate faces shareholder pressure to improve its business performance. Lynch, who was the head of its Aetna insurance unit before taking over as CEO, will be replaced by company…

CVS plans to use artificial intelligence in an effort to improve the customer-service experience, CVS Health Chief Technology Officer Tilak Mandadi told The Wall Street Journal.Mandadi told the publication that the retail giant’s health division plans to roll out an app so that customers don’t have to get on the…