customer

Microsoft may be about to clinch a major customer for its main Copilot AI offering.In a recent meeting, Chief Commercial Officer Judson Althoff told employees that a customer with more than 1 million Microsoft 365 licenses will be adding Copilot, according to people who attended. These people asked not to…

If you have kids, there’s a good chance that you rely a lot more on gig delivery and ride-hailing services than most people, according to a new report.Families with children are more likely to use a range of gig services more often than people without kids, making them “power users,”…

AT&T gets 40 million customer service calls annually. Some callers want to add phone lines, register new addresses, or reschedule appointments, but many have problems to report. Those calls contain valuable information, but extracting it isn’t easy.A person listening to each of them would get a good idea of what…