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‘A bunch of red tape’: Student-loan borrowers can’t get clear answers from the companies that manage their debt

Finance July 19, 2026

Jessica Salmi waited nearly an hour on hold before her call was disconnected. Jason Marques’ servicer can’t say if his next student-loan payment will be $100 or $633. Robin Binkley is struggling to find out which repayment plan she qualifies for.As millions of borrowers navigate President Donald Trump’s sweeping student-loan…

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‘A bunch of red tape’: Student-loan borrowers can’t get clear answers from the companies that manage their debt

Mars Wrigley cuts 307 New Jersey jobs to move US headquarters to Chicago

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I used to travel a lot for work. It ate away at me as a parent — until I talked to my kids about it years later.

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