After getting a layoff notice in May, engineer Todd Hendricks, 46, started his job search. One Friday, he signed on to Zoom for the coding round of a multistep interview process and waited for someone to appear. No one did.

He reached out to the recruiter and heard nothing back. The next Monday, an email landed in his inbox. The company said it was no longer moving forward with his application, based on his performance in the interview he says never happened.

Hendricks is one of many American job seekers who believe the hiring process is “broken.” Finding a job has rarely been easy, but in 2026, fierce competition, the growing use of…

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