At Uber, AI does everything from answering employees’ questions in Slack to writing the response you get when you message customer service during a ride.
Six recently laid-off employees who spoke with Business Insider pointed to several ways that AI became more prevalent in their jobs over the past few months. Some said that they were prompting AI to do substantial portions of their work.
Uber declined to comment for this story. Earlier this month, the company laid off about 3,300 people, including all of the employees Business Insider spoke with for this article.
CEO Dara Khosrowshahi said at the time that the layoffs aimed to cut “management…
