Some meal kit customers are opening their deliveries to an unwelcome surprise: missing ingredients, incomplete orders and even spoiled food. Subscribers of Blue Apron and Marley Spoon have taken to social media in recent weeks to share photos and stories of botched deliveries, raising concerns about whether their next box will arrive as expected.
The problems come as both companies transition to new fulfillment partners, a move they say has disrupted some deliveries. Blue Apron and Marley Spoon told USA TODAY they’re working to resolve the issues and are offering refunds, credits or replacements to affected customers while operations…
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