US shoppers want their stuff faster, and more retailers are responding with delivery options that would have been almost unthinkable a few years ago.
Comments this week from Target, Walmart, and Home Depot show that a new benchmark of three hours or less is emerging for customers willing to pay an express fee.
“The whole joke about doing five or six trips to the hardware store for every project, hopefully that can be a thing of the past,” supply chain consultant Ralph Asher told Business Insider.
Asher was a pioneer of the concept of fulfilling e-commerce orders from stores back in 2018, when he worked in operations research for Target. He did…
