AI is meant to help workers do their jobs. Some Walmart employees say they’re the ones providing assistance in the relationship.
Walmart’s massive bet on AI includes equipping in-store workers with a suite of tools to make them more efficient. But in some cases, workers are finding themselves frequently correcting mistakes and training the tech, writes BI’s Dominick Reuter .
As the largest US private-sector employer, it’s a great example of the challenges that can arise when trying to effectively get AI tools used by your staff at a massive scale.
Workers told Dominick the tools don’t factor in complications that could arise from a simple…










