The moment many have waited for — where AI can actually do your bidding, not just tell you how to do it — may finally be here, but that doesn’t mean consumers are ready for it.
Makers of personal AI agents like Meta’s Muse are touting their ability to handle shopping tasks from beginning to end: researching items, comparing prices, and checking out on your behalf. While many consumers are open to having the AI agent handle the first two steps in that process, trusting it with the final step could prove more difficult.
A recent survey conducted by YouGov for ACI Worldwide , a global software and payments company, asked over 3,000 adults from…
