You might be waiting longer for your Uber ride to arrive — and paying more for it.
The time between when Uber matched a driver with a rider and when the car arrived grew 19% between the first quarter of 2023 and the same period this year, according to a new analysis by Len Sherman, an executive in residence and adjunct professor at Columbia Business School.
Over the same period, the price per mile that Uber charged rose 53% on average, per the analysis.
“You’re charging more for less, for degrading the service,” Sherman told Business Insider in an interview. Sherman released the wait-time and price findings on Wednesday...
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