My first internship gave me a simple task: Email a press release to a large list of reporters. I followed the meticulous formatting instructions from a binder, and hit send.
Minutes later, a supervisor let me know that I had botched this most basic responsibility. I needed to BCC the list of recipients, something I had neglected to do because in my time in a college classroom, I hadn’t learned what BCC meant. It was the kind of rookie mistake I couldn’t anticipate and learn only by bumbling through my first office job. For today’s young workers, navigating first jobs may become even more complicated.
Bosses say Gen Z isn’t...
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