This is a conversation with Lauren Bronson Petrous, a former senior consultant at Accenture, who now leads the advisory firm Boundless & Co. This conversation has been edited and condensed for clarity.
Conflict’s inevitable. We’re all going to have it. How is everyone so terrified of it?
That was the question that kept coming up during my time as a senior consultant at Accenture.
Throughout my career, I’ve worked with executives and senior leaders across industries, from media companies to international consulting firms. One pattern has become clear: Regardless of title, many leaders struggle to navigate difficult conversations and receive feedback — both essential to building a successful company where...
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